Frequently Asked Questions
Everything you need to know about our high-precision positioning solutions.
What types of GNSS constellations do your receivers support?
Our receivers are multi-band and multi-constellation, supporting GPS, GLONASS, Galileo, BeiDou, QZSS, and SBAS for maximum reliability and centimeter-level accuracy.
Do you provide technical support for device configuration?
Yes, every purchase includes access to our technical documentation and email support to help you configure your RTK networks, NMEA outputs, and integration settings.
What is the typical shipping time for international orders?
We ship globally via express couriers. International orders typically arrive within 5-10 business days, depending on customs processing in your specific country.
Can I return a product if it does not fit my project requirements?
We offer a 30-day return policy for items in their original, unopened packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Are your GNSS modules compatible with Arduino and Raspberry Pi?
Most of our developer-grade modules feature standard UART, I2C, and USB interfaces, making them fully compatible with popular microcontrollers and single-board computers.
Do you offer bulk discounts for commercial fleet deployments?
Yes, we offer tiered pricing for volume purchases. Please reach out to our sales department with your project specifications for a custom quote.